VistaLens Optics respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you shop with us.

1. Information We Collect

We collect information necessary to process orders and provide better service, including:

  • Full name

  • Contact number and email address

  • Shipping address

  • Payment method (EasyPaisa, JazzCash, COD)

  • Prescription details (if applicable)

  • IP address and browsing behavior

We do not store sensitive payment information. Payments are processed through secure third-party gateways.

2. How We Use Your Information

We use your data to:

  • Process and deliver orders

  • Send order confirmations, shipping updates, and customer support messages

  • Verify and fulfill prescription lens orders accurately

  • Improve our website and customer experience

  • Detect and prevent fraudulent transactions

3. Data Protection Measures

We use SSL encryption, secure hosting environments, and restricted access controls to ensure your data remains safe. Only authorized personnel handle personal information.

4. Cookies and Tracking

Our website uses cookies to enhance your browsing experience. Cookies allow us to:

  • Save your preferences and cart items

  • Personalize your shopping experience

  • Track website performance

You may disable cookies in your browser settings, though some site functions may be affected.

5. Data Sharing and Disclosure

We do not sell or rent personal information. Your data may only be shared with:

  • Courier services for delivery

  • Payment processors for transactions

  • Licensed optical labs for prescription fulfillment

  • Legal authorities if required by law

6. Your Rights

You have the right to:

  • Access and review your stored data

  • Request correction or deletion of your information

  • Opt out of marketing communications

  • Request information about how your data is used

7. Data Retention

Your data is retained only as long as needed to fulfill orders, comply with legal obligations, or support after-sales services.

8. Policy Updates

VistaLens Optics may update this Privacy Policy periodically. Any changes will be posted on this page with the updated date.

9. Contact Information

For privacy-related inquiries:
info@vistalens.store

Welcome to VistaLens Optics. Your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website. By using our services, you agree to the practices described below.

1. Information We Collect

To provide a safe and smooth shopping experience, we may collect the following information:

  • Personal Details: Name, email address, phone number, and shipping/billing addresses.
  • Payment Information: Securely processed through trusted payment gateways. We do not store your card details.
  • Account Information: If you create an account, we collect login details and preferences.
  • Device and Usage Data: IP address, browser type, device type, and browsing activity for site performance and security.

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders.
  • Communicate order updates, promotions, or service notifications.
  • Personalize your shopping experience.
  • Improve website performance and security.
  • Comply with legal and regulatory obligations.

3. Sharing Your Information

We value your trust and do not sell or rent your personal information. However, we may share your data with:

  • Shipping partners to deliver your orders.
  • Payment processors to securely handle transactions.
  • Service providers who help maintain and improve our website.
  • Legal authorities when required to comply with laws or protect against fraud.
    All third-party services are required to safeguard your information.

4. Cookies and Tracking Technologies

We use cookies to:

  • Keep your shopping cart active.
  • Improve site functionality and user experience.
  • Analyze site traffic and usage trends.
    You can manage or disable cookies in your browser settings, but this may affect some site features.

5. Email and Marketing Communication

By subscribing to our newsletter or creating an account, you may receive promotional emails about new products, special offers, or updates. You can unsubscribe anytime by clicking the unsubscribe link in the email or contacting us at info@vistalens.store.

6. Data Security

We use SSL encryption and secure servers to protect your personal data. Although no online platform is 100% risk-free, we take all reasonable measures to keep your information safe.

7. Your Privacy Rights

Depending on your location, you may have rights to:

  • Access the personal data we hold.
  • Request corrections or deletion.
  • Withdraw consent for marketing communications.
    To make a request, email us at info@vistalens.store.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their content or privacy practices. Please review their privacy policies when visiting those sites.

9. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”

10. Contact Us

If you have questions, concerns, or requests related to this Privacy Policy, please contact us at:
📧 info@vistalens.store
🌐 https://vistalens.store